Privacy Policy

This is starter wording, not legal advice. Review every clause with your own adviser and edit it in the admin panel before the site goes live.

What this policy covers

This policy explains what personal information this website collects, why it is collected and what happens to it.

Information we collect

• Information you give us. Your name, email address, phone number and delivery address when you create an account, place an order or send an enquiry. Company name and GSTIN if you buy as a business.
• Order information. What you ordered, when, and its delivery and payment status.
• Technical information. Basic request information such as your IP address, used to keep the site secure and to rate-limit abuse.

How we use it

We use your information to process and deliver orders, to answer enquiries and quotations, to keep your account and order history, and to meet our legal and tax obligations. If you subscribe to our mailing list we will use your email address to send occasional updates, and you can unsubscribe at any time.

Payments

Online payments are processed by our payment gateway. Card and banking details are entered on the gateway's own systems. This website does not receive or store them.

Sharing

We share information only where it is needed to run the business: with our payment gateway to take payment, with couriers to deliver your order, and with our email provider to send transactional messages. We do not sell personal information.

How long we keep it

Order and invoice records are kept for as long as tax and accounting law requires. Account information is kept while your account is open.

Your choices

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete your account. Use the contact details on our contact page.

Cookies

This site sets a small number of cookies that are necessary for it to work — keeping you signed in and remembering your cart. Analytics are only loaded if the business has configured an analytics service.

Changes

If this policy changes, the updated version will be published on this page.